Standard Chartered has introduced ‘Talking
ATMs’ in a number of Asian markets to make banking easier and more
inclusive for visually-impaired customers.
After launching the Talking ATM in Korea,
Standard Chartered has introduced them in China, India and
Indonesia.
Go deeper with GlobalData
Each ATM has a raised ‘5’ to help visually
impaired customers use the keypad.
Standard Chartered plans to launch its Talking
ATMs in the UAE by the end of the year, as well as in Brunei, Hong
Kong, Malaysia and Pakistan next year.
The Talking ATMs aim to allow customers to
make cash withdrawals, change their PIN number, and check their
balance through a voice activated system.
Customers are able to listen to a pre-recorded
voice, using a headset, that takes them through their banking
options.
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By GlobalDataGroup chief executive of Standard Chartered,
Peter Sands, said, “Innovative products, such as microfinance for
farmers in Thailand or our Talking ATMs in Indonesia, illustrate
how we can use our expertise to make a positive difference in the
countries where we operate.”
Standard Chartered aims to raise $100m by 2020
to improve access to eye-care across Asia, Africa and the Middle
East through ‘Seeing is Believing’ – its global initiative to
tackle avoidable blindness.
