Louisiana-based Iberiabank has selected nCino’s Bank Operating System to streamline commercial and small business lending, treasury management.
The technology vendor said that by leveraging Bank Operating System, the bank will gain a single, secure cloud-based platform, built on Salesforce.com.
It clubs customer relationship management (CRM), loan origination, deposit account opening, workflow, enterprise content management, business process management, digital engagement and instant reporting.
Iberiabank director of strategic risk initiatives Mike Boyd said: “nCino will deliver a holistic view of our client relationships from the convenience of one platform, allowing us to present more timely, personalized offerings and better meet clients’ financial needs.
“This added transparency, process efficiency and seamlessness will help us strategically scale our operations as we continue to grow.”
nCino’s executive vice president of sales for the Americas Josh Glover said: “Our cloud-based platform will enable IBERIABANK to optimize processes across multiple lines of business and enhance efficiencies in both the back and front office, supporting overall portfolio growth while enabling the bank to continue delivering superior standards of customer service.”
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By GlobalDataIberiabank operates through 228 bank branch offices across US.