Canadian credit union Coast Capital Savings has collaborated with digital banking solutions provider ebankIT to deliver a technology platform for its website, online banking and mobile banking channel.
The decision to collaborate with ebankIT was taken after a complete market evaluation. The digital overhaul is aimed at enabling Coast Capital to strengthen its capacity and capabilities to provide digital banking solutions according to customer requirements.
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By GlobalDataCoast Capital Savings interim president and CEO Bruce Schouten said: “This move supports Coast Capital’s goal to become Canada’s premier digital credit union.
“The needs of our members are changing and so too must our technology.”
The migration of Coast Capital’s digital banking services to ebankIT is expected to be completed over the next year.
Coast Capital Savings chief transformation officer Jeff Wong said: “With ebankIT’s versatile platform and award-winning digital banking experience, we will be able to offer a wide range of exciting new features to Coast Capital members in the future along, with rich security and personalisation features.
“The ebankIT platform also has the flexibility to integrate with third-party solutions, which will enable Coast Capital to drive ongoing digital channel innovation.”
One of the largest credit unions in Canada by membership, Coast Capital Savings has 52 branches and serves around 555,000 members in various regions of the province of British Columbia.
