ARB Apex Bank, which operates as a mini central bank for the rural and community banks in Ghana, has extended its partnership with Temenos.

Under the extension, ARB Apex Bank will continue to utilise Temenos solutions to drive financial inclusion in the country. The ‘mini central bank’ connects 144 rural and community banks (RCBs) with a combined total of more than 700 branches.

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It became a Temenos client in October 2009.

The bank uses digital banking product Temenos Infinity and core banking system Temenos T24 Transact. It also utilises a host of additional solutions such as Risk and Compliance and Temenos Payment Hub.

With Temenos software, ARB Apex Bank serves more than six million customers in Ghana. Overall, it sees processing of an average of 220,000 transactions every day.

ARB Apex Bank managing director Kojo Mattah said: “It is our desire to use technology-enabled products to support our member banks in becoming customer-centric organisations with innovative, value-added services for their customers.

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“With Temenos banking software, we gain operational efficiencies and we can offer seamless and compelling banking experiences.”

ARB Apex Bank was established in 2000 and it received the banking license in the following year. Currently, it has 11 branch offices across Ghana and hosts more than 130 RCBs on a private cloud.

Temenos Middle East & Africa managing director Jean-Paul Mergeai said: “I am delighted to announce the continuation of our longstanding relationship with ARB Apex Bank.

“We have worked together for almost 10 years now and we look forward to extending our relationship.

“Temenos’ cloud-native, packaged and functionally rich offering, which is also tailored for the needs of inclusive banking, will help the bank towards its admirable vision of increasing customer satisfaction and offering access to financial services to the broader population.”