Finnish lender Aktia Bank is set to replace its core banking system with T24, developed by Swiss software firm Temenos, to improve customer service and increase competitiveness.
With T24 core banking system, Aktia will be able to enhance its customer service by making its new products available to market in shorter time.
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Aktia Bank banking products and processes director Magnus Weurlander said the renewal of its core banking system will give them the flexibility to develop and launch new products and services across all channels – including branch, phone, internet banking and mobile – much faster than before.
The lender chose Temenos because of its functionality, ease of use, implementation methodology and local expertise, including the availability of the T24 Model Bank, which will improve the speed and efficiency of the implementation process.
Temenos Europe regional director Jean-Michel Hilsenkopf said the company is committed to driving innovation in Finland and the Nordic countries and they look forward to working with Aktia as it seeks to be the Finnish champion in customer service and to improve its ability to compete.
"Aktia will also benefit from Temenos’ industry-leading levels of research & development which will allow them to continuously improve the functionality and technical performance of their core banking system," Hilsenkopf added.
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