Fayetteville-based Signature Bank of Arkansas has chosen the NuPoint core platform of Computer Services, Inc (CSI) to drive its growth over the next ten years.
The move looks to address the lack of integration in the bank’s existing technology platform.
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CSI offers integration between core, digital banking and EFT systems, consolidating all of the bank’s technology into one platform.
The aim is to boost operational efficiency while lowering overall operational costs to fuel growth objectives.
CSI Enterprise Banking group president Giovanni Mastronardi said: “Signature Bank of Arkansas has an excellent team who are committed to increasing the customer experience while remaining compliant and secure.
“With their focus on integrating disparate systems and providing innovative technology to their customers, Signature and CSI have formed an outstanding partnership.”
Signature will also implement CSI’s CRM for banks and document distribution and regulatory compliance solutions.
Signature COO Brant Ward said: “We were searching for an integrated bank technology platform that our employees can leverage to serve our customers more efficiently and effectively.
“CSI’s core platform is designed to provide seamless integration between different systems, giving us a clear view of our customers across all departments while providing the advanced technology needed to meet our customers’ increasing expectations.”
Signature, which was established in 2005, has operations in Fayetteville, Springdale, Bentonville, Brinkley, and Rogers, Arkansas.
The bank, with $753m in assets, serves small businesses, families and farms.
Last month, US-based NVE Bank collaborated with CSI to accelerate automation and modernise operations.
The New Jersey-based community bank, which has $721m in assets, will use CSI’s NuPoint core platform to automate banking processes and launch new products.
CSI offers financial institutions and corporate customers a range of solutions, covering core processing, digital banking, cybersecurity compliance, payments processing, regulatory compliance, among others.
