Akbank, Turkey’s third largest lender by assets, has extended its online banking service to include HD video calling, linking customers at home with bank employees.
The service, developed using the Zenon Gateway from Requestec, works in the PC browser without the need to install software.
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Ben Weekes from Requestec said: "It’s been a fantastically enjoyable project and I thoroughly enjoyed working with the Akbank team in bringing such a ground breaking service to life."
Customers need to have a webcam and microphone to use the service.
Akbank expect the service to become available on mobiles running iOS and Android later in the year.
Earlier in the year the Turkish bank posted a net income for the 12 months to 31 December of TRY3bn ($1.7bn), up 18.5% from the year ago period.
Akbank CEO Hakan Binbasgil said: "Akbank gained remarkable market shares in almost all banking products and services, growing above sector averages. We accomplished a healthy and profitable growth. Our total assets topped TRY163bn, a 17% increase compared to 2011 year-end and we increased cash and non cash loans by 25% to TRY111bn."
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