Wells Fargo launch new ATM interface

Wells Fargo, the fourth-largest US bank by assets, has launched a new ATM interface designed to be more personalised and easier to use.

According to Wells Fargo, customers will be able to customise screens and see "balances at-a-glance" for their most used accounts.

Wells Fargo said ATM Cash Tracker, a tool designed to help customers manage their finances, will now automatically appear on the main ATM screen as part of the interface update.

This feature allows customers to track visually their monthly withdrawals.

Customers will also be able to set a monthly withdrawal target and view details about how much they withdrew the previous month, as well as their average for the past 12 months.

The new interface is in service at 500 Wells Fargo ATMs across the US and will be available at more than 12,000 ATMs by May 2013.

Alicia Moore, head of Wells Fargo ATM banking said: "The ATMs really know you better and we are excited to share this new experience with customers.

"We redesigned our ATMs based on what customers tell us they want, and we’re constantly striving to make our ATMs quicker, easier, and more convenient."

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