State Farm Mutual Automobile Insurance. has been granted a patent for a user interface method that utilizes audible input to dynamically display different portions of the interface. The system employs a processor and machine learning to identify user utterances and adjust the displayed content accordingly. GlobalData’s report on State Farm Mutual Automobile Insurance gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on State Farm Mutual Automobile Insurance, Digital lending was a key innovation area identified from patents. State Farm Mutual Automobile Insurance's grant share as of June 2024 was 71%. Grant share is based on the ratio of number of grants to total number of patents.

User interface method using audible input and machine learning

Source: United States Patent and Trademark Office (USPTO). Credit: State Farm Mutual Automobile Insurance Co

The patent US12045543B2 describes a system that integrates a processor, sensor, display, and computer-readable media to enhance user interaction through audible inputs. The system operates by initially displaying a first portion of a user interface while receiving audible input from the user. The processor analyzes this input to determine the utterance and subsequently uses a machine learning (ML) model to assign a label to the utterance. Based on this label, the system identifies and displays a second portion of the user interface, which is distinct from the first portion. This functionality allows for a dynamic user experience, adapting the interface based on user commands.

Further claims detail the system's capabilities, including the ability to train the ML model with new utterances, assess the confidence level of the labels, and provide audio or haptic feedback to confirm user actions. The system can also incorporate user-specific data to tailor the interface further. Notably, the functionalities can range from promoting products to processing banking transactions, showcasing the system's versatility in various applications. The integration of these features aims to create a more intuitive and responsive user interface, enhancing overall user engagement and satisfaction.

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