According to GlobalData’s company profile on MetLife, was a key innovation area identified from patents. MetLife's grant share as of June 2024 was 60%. Grant share is based on the ratio of number of grants to total number of patents.

Predictive scoring system for person-to-person transactions

The patent US12002057B2 describes a predictive contextual transaction scoring system designed to enhance marketplace interactions by analyzing historical transaction data. The system comprises network interfaces, a processor, and memory that stores executable instructions. These instructions enable the system to receive contextual feedback data related to past transactions, identify unique preferences of requesting parties, and analyze attributes of service providers. Upon receiving a new service request, the system predicts a feedback score for potential service providers based on the alignment of their attributes with the requesting party's preferences. If the predicted score exceeds a baseline transaction score, the system recommends the service provider to facilitate the transaction.

Additionally, the patent outlines specific details that contextual transaction data may include, such as time of day, service duration, location, and cost. The system can also prioritize preferences based on their impact on transaction outcomes and assign service providers based on their availability. The method and system aim to improve the efficiency and satisfaction of transactions in a marketplace by leveraging data-driven insights to match service providers with the unique needs of requesting parties.

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