The National Bank of Oman (NBO) has rolled out a fully digital account opening function through its mobile application.
Individuals can now set up accounts remotely at any time, without attending a branch or providing physical paperwork, a press release published via Zawya revealed.
During the registration process, customers can select from savings, current, children’s, and youth accounts, depending on their needs.
Those registering are granted 600 welcome points as part of the process and debit cards are dispatched directly to the customer’s address following successful onboarding.
Qualifying account holders may receive up to 3.25% in returns on their savings.
All steps are performed digitally via the application, removing the need for printed documents.
Customers upload identity documents, conduct facial scans, and provide a digital signature through the app.
The service links with Ma’laa for electronic know your customer (E-KYC) verification and screening. This allows for immediate identification and assessment in line with regulatory obligations.
The digital process is designed to reduce time spent and improve access to banking services. Account holders benefit from continuous availability of financial transactions and tools.
This forms part of a wider transition towards more convenient and efficient banking. The initiative supports NBO’s focus on addressing customer expectations and reducing reliance on paper.
It underlines a shift towards environmentally responsible and technology-led financial practices. The launch is in line with the bank’s efforts to modernise services and improve the digital experience.
NBO assistant general manager, Digital and E-Channels head Dr Ali Salim Al Shekaili was quoted by the news agency as saying: “Our new digital onboarding feature marks a major milestone in our mission to make banking more accessible, convenient and secure.
“By eliminating the need for branch visits or paperwork, we are streamlining the way customers begin their relationship with NBO while aligning with our broader vision for customer-centric digital banking.”
