All articles by Anna Milne

Anna Milne

Editing news and content for Electronic Payments International, a monthly magazine covering the global payments industry. You can reach her at anna.milne@uk.timetric.com

Time to social engineer our private lives

As digital banking and peer-to-peer lenders sprout up, so innovation is adapted to meet the demand for speedy lending decisions. Loan origination has taken an interesting turn towards the plethora of free online data so is it time for consumers to social-engineer their private lives? Anna Milne writes

Silicon Roundabout to outdo Silicon Valley

Anna Milne speaks to Richard Wagner, the founder of Advanced Payment Solutions (APS), about the journey to become the first fintech non-bank to offer banking services through the Post Office network, the struggles that followed and what non-banks need to do to stick out in the market

“We’ve got no intention of removing free banking,” says Barclays’ Steven Cooper

The Personal Banking CEO at Barclays, with responsibility for 14 million personal customer contact points, 1500 UK branches as well as SkyBranches and 530,000+ client relationships, took an hour out of a hectic schedule to speak to Anna Milne about staying ahead of the innovation curve and fending off challengers

Interview of the month: Post-disaster Finance- just leave the mutts at home

Your modern day “post-disaster bank”- conjures up images of a bleak dystopia and yet what it might represent, if Fidor Bank Matthias Kröner’s enigmatic rhetoric is to be believed, is retail banking utopia. Anna Milne speaks to the banker with “quite a good sense of humour for a German”

How shadow banking has spawned creativity in CIOs

More than three quarters of banking CIOs say the ability to be more innovative and creative is the biggest plus of their job. Anna Milne finds out exactly how the role is evolving, why it needs to and how current CIOs are adapting to the growing burden of creative responsibility, in line with a study by BT

High tide or dead calm: is silver surfing on the rise?

Older generation internet banking users are on the rise, according to the latest instalment of the ongoing series ‘The Way We Bank Now’ by the BBA. Anna Milne questions the real drivers behind these figures

High tide or dead calm- is Silver Surfing on the rise?

Older generation internet banking users are on the rise, according to the latest instalment of the ongoing series ‘The Way We Bank Now’ by the BBA. Anna Milne questions the real drivers behind these figures

The Digital Banking Club live debate: “Security: no easy answers but a fight that needs to be won”

A varied panel of experts from the spectrum of the finance industry gathered at The Law Society Headquarters in London to debate the impact banks’ security measures have on the customer experience and the emerging challenges for banks around digital security. Anna Milne reports

Loyalty Royalty: will Big Data reign supreme in the kingdom of rewards?

Are banks doing all they can to harness customer loyalty and do they realise the opportunity placed at their fingertips by increasing digitalisation? Anna Milne investigates why customers only wish banks would exploit the data they have on them to provide a better service- with rewards all round

Don’t Worry- Be Digital. SIA EXPO 2014

The lowdown on Italy’s payments landscape; a slew of new product launches; the results of a survey on digital adoption in Italy and the future of digital banking in Europe- the annual SIA Expo delivered on all fronts, with the government being held to account. Anna Milne reports