All articles by Anna Milne
Anna Milne
Editing news and content for Electronic Payments International, a monthly magazine covering the global payments industry. You can reach her at anna.milne@uk.timetric.com
State Bank of India to expand across England and into Scotland to increase multinational customer base
State Bank of India (SBI) is planning to open a branch in Glasgow in 2015, following two further openings in London and one in Bristol.
TSB looks to replicate current account success in mortgages
TSB plans to boost its mortgage book with a pilot campaign in December, having successfully grown its current account market share in the second and third quarters 2014
Innovation or app facade? BT’s new solution for bank call centres
On a tour of BT’s innovation centre Adastral Park (located in Ipswich in the East of England) I learned of its new innovation, which has banks extremely excited, it says. What could this possibly be? Anna Milne reports
Hewlett-Packard to split into two companies in hope to deliver better services
Hewlett Packard, the US computer manufacturing giant, has announced it is to split into Hewlett-Packard Enterprise and HP Inc following a leaked report in the Wall Street Journal, writes Anna Milne
The Ripple effect- non-cash payments to increase
The payments industry is challenged by soaring growth in non-cash transactions, according to the newly published World Payments Report. The pressure is on banks to come up with real time payment processing strategies. And to develop and maintain the security strategy around that. The technology has already been developed but how do you roll it out on a massive basis? Anna Milne investigates
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FCA complaint figures in and Barclays tops the poll
Another embarrassing blow for Barclays as the latest Financial Conduct Authority (FCA) complaint figures are released. However, Santander is the surprise, ranking highly in complaints but also in a recent banking customer satisfaction survey. Is its secret as easy as 123, asks Anna Milne
The future is biometric, says MasterCard
MasterCard is making good ground in the march towards a biometric-verified payments future. Having announced a successful voice and facial recognition payment trial, it says passwords are dead and biometric-verified mobile payments are the future even on the most basic of handsets, writes Anna Milne
BBA Annual Financial Crime & Sanctions Conference
In an environment of increasing penalties and fines being slapped on banks at an increasing rate, Andrew Bailey, CEO of the Prudential Regulation Authority (PRA) says authorities and banks need to collaborate on fines and regulation globally, writes Anna Milne
RBS sheds 25% of Citizens at reduced share price to increase capital
RBS has moved a step closer to a healthier balance sheet after floating its US foothold Citizens Bank, writes Anna Milne
The rise and rise of BBVA
So BBVA is planning to invest $1.2bn in technology projects in South America over the next two years and grow digital and mobile adoption in its customer base. It has nothing to lose and only several million unbanked adoptees to gain, writes Anna Milne