All articles by Billy Bambrough
Billy Bambrough
ING Direct Canada team up with IBM on digital channels
ING Direct Canada, a wholly owned subsidiary of Scotiabank has teamed up with IBM to provide support across its mobile and digital channels.
Banks in Cyprus to remain closed until 26 March
Banks in Cyprus have been ordered to remain closed until the 26 March as the government tries to strike a deal with the EU or Russia to prevent a financial meltdown.
UK bank levy will make it harder to lend to consumers: Deloitte
Following the UK governments’ 2013 budget announcement the consultancy firm Deloitte said the decision to increase the bank levy to 0.142% will make it harder for banks to lend to small business and consumers.
FIS sign seven year deal with FirstBank Puerto Rico
FIS has announced it is to take control of FirstBank Puerto Rico’s IT operations and staff for a seven year period.
RBS to invest £700m in UK retail
The Royal Bank of Scotland (RBS) has announced it will invest £700m ($1bn) in to its retail operations between 2013 and 2016 in a bid to improve its dwindling customer service reputation.
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RBS encourages customers to share ideas
Royal Bank of Scotland (RBS) has launched a platform inviting customers to post ideas on how the bank can impove it’s service called Ideas Bank.
Nationwide teams up with LSG on FlexPlus Account
Nationwide Building Society have announced Lifestyle Services Group (LSG) will provide four non-banking features to NationWide’s FlexPlus Account.
RBS suffers payment disruption
The Royal Bank of Scotland has issued an apology after customers were left unable to access their money.
Santander releases mobile app for Android
Santander has launched its mobile banking app for Android users, over a year after the iOS version launched.
UK packaged accounts take a hit
2012 was not a good year for AVAs with the PPI mis-selling scandal threatening to engulf the bundled account offerings of the UK’s high street banks. Billy Bambrough takes a look at the state of the UK packaged account market today and what we can expect in the future.