All articles by Douglas Blakey
Douglas Blakey
The Single Customer View: Chasing the myth or harnessing the reality?
Caroline Hodson explains why most Single Customer View initiatives fall short and offers practical strategies for unifying customer data, aligning teams, and, crucially, driving measurable business outcomes
EU digital identity wallets: Steps for successful implementation
The European Digital Identity Regulation is a potential game-changer for payments but as Jan Van Vonno highlights, a number of challenges must be addressed
The race to embrace AI: Fintechs vs big banks
Ryan Cox warns that incumbent, major banks must keep up with agile fintechs in the AI race and advises how they can ensure they are not left behind in 2025 in the AI race
RBC FY2024 net income +11% boosted by HSBC deal, strong wealth management metrics
RBC beats analyst forecasts for the fourth quarter and full year on solid average volume growth and higher spreads in retail and commercial banking and higher corporate & investment banking revenue in capital markets
How US banks must overcome broken data to achieve their version of open banking
The majority of US banks are unprepared for open banking. Karthik Narayan sets out a pathway to ensure they can meet regulatory requirements and tap into the market opportunities offered by embracing open banking
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Striking the right balance to combat rising APP fraud in the US
The US shouldn’t rush to implement a three-day hold on suspicious rapid payment transactions. This could be bad for business and the consumer, and there are better ways to address the growing fraud risk, explains Frank Moreno
What’s next for BaaS?
BaaS in its original format has endured a challenging time under increased regulatory scrutiny. Alex Mifsud, CEO of Weavr sets out a compelling alternative strategy
Saxo Bank launches 2025 Outrageous Predictions
Saxo Bank’s Chief Macro Strategist, John Hardy discusses this year’s outrageous predictions with RBI editor Douglas Blakey
The future of lending decisioning: Embracing data-driven insights
Paul O’Sullivan discusses the transformative impact of data analytics and automation on lending processes and how by leveraging diverse data sources and automating decision-making, lenders can enhance operational efficiency, improve customer experiences, and build trust
Will the UK set the global precedent for fraud reimbursement rules?
On 7 October 2024, the UK introduced a mandatory reimbursement scheme for victims of APP fraud. Silvija Krupena looks at whether the UK’s approach is the right one and whether it will set a precedent