All articles by Douglas Blakey
Douglas Blakey
Why financial institutions need to address the data pandemic for closed book services
With the Consumer Duty principle for closed book products about to come into effect, financial Institutions must re-connect with their lost customers, explains Andy Davies
Greenwashing in banking: fact or just a facade?
As the spotlight on ESG principles intensifies, banks must navigate the fine line between genuine commitment and greenwashing, writes Yonja Ozbengu
Will banks be ready for post-quantum chaos if they’re too focused on a pre-quantum world?
Suneet Muru analyses the risks and opportunities of quantum computing for the retail banking sector
BBVA is seeking to expand its market shares across several European countries
BBVA intends to leverage its strengthened financial position to further its expansion across Europe.
Mastercard’s adoption of palm payments shows biometrics are going mainstream
If Mastercard’s pay-by-palm pilot proves to be successful, it seems likely that the use of biometrics to validate payments will be coming to a store near you soon, writes Benjamin Hatton
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Bank customers in Canada look to banks for financial advice: JD Power
Royal Bank of Canada ranks highest in customer satisfaction for a fourth consecutive year in the JD Power Canada Retail Banking Advice Satisfaction report, ahead of Scotiabank and BMO
TD and MPOWER Financing collaborate to simplify banking for international students in Canada
New relationship leverages the strengths of each organisation to help promising students, from around the world, access world-class banking and financing products
Personalised financial advice increasingly resonates with retail bank customers—especially younger ones
42% of customers recall financial advice and guidance and 76% of those take action according to the JD Power 2024 US Retail Banking Advice Satisfaction Study
Financial Services in pole position to drive the benefits of AI
Nash Squared’s 2023 Digital Leadership Report reported that 86% of financial services firms were actively considering, piloting or implementing AI. Peter Weston and Paul Hunt assess the impact of AI on financial services sector jobs
US startups raise over $50bn VC funding during Jan-May 2024 despite decline in deal volume, reveals GlobalData
VC deals by volume drop by 46.2% y-o-y but by value the fall is just 6.5%