All articles by Douglas Blakey

Douglas Blakey

Interview: Wells Fargo’s Kevin Cole on how banking assistant ‘Fargo’ is more personalised than ever

One of the best retail banking AI-powered virtual assistants anywhere in global digital banking just got even better, as Wells Fargo head of digital AI, Kevin Cole, tells Douglas Blakey

Maybank Q1 2024 net profit rises by 9.8% to MYR2.49bn

Results for the three months to end March driven by strong growth in core fees as well as an increase in treasury and market gains that support the group’s net operating income

How can UK fintechs keep pace in the AI race?

Rob Hudson discusses how UK fintechs can close the AI skill gap and build consumer trust

PPRO partners with US BNPL, Afterpay

PPRO collaboration with Buy Now, Pay Later provider Afterpay will enable US, Europe, China and Hong Kong-based e-commerce merchants and payment service providers to sell directly to US consumers using Afterpay

UOB poised to capitalise on ASEAN’s booming mass affluent segment, says GlobalData

Research from GlobalData highlights that the region’s mass affluent segment grew by 36.4% between 2017-22, with healthy growth set to continue and RBI Asia bank of the year, UOB, leading the way

Coventry Building Society seals £780m deal to acquire Co-operative Bank

The newly enlarged Coventry will have assets of about £89bn

TD Q2 2024 revenues beat forecasts on strong Canada, capital markets earnings

TD second quarter net income takes a hit due to exceptional charges relating to AML regulatory investigation in the US

RBC and Avion Rewards bring WestJet on board its Taylor Swift | The Eras Tour sponsorship

RBC’s latest contest, Red, will include WestJet flights or credit and accommodations for ticket winners across Canada

Are current GDPR regulations enough?

Alasdair Anderson, VP at Protegrity argues that following existing strict regulations is more important than ever, and following the correct protocols in data privacy protection can prevent disastrous outcomes from cyberattacks

Debit cards still lead in US customer satisfaction and usage even as digital wallets rise

The debit card is still king when it comes to overall utilisation and customer satisfaction according to JD Power data