All articles by Douglas Blakey
Douglas Blakey
The American people and trust in the era of compound volatility: KPMG research
Americans are more optimistic about their personal financial situations than the growth prospects of the US economy over the next year
CFPB sues student loan servicer PHEAA for pursuing borrowers for loans discharged in bankruptcy
Lawsuit alleges PHEAA illegally collects money that borrowers do not owe, reports false information to credit reporting companies
Despite knowledge gaps and financial constraints, home ownership remains largest priority for Canadians: TD
Differing perspectives on the Canadian housing market from prospective and current homeowners underscore the challenges that Canadians face in 2024
BMO celebrates Pride with return of Rainbow Deposits
For the third consecutive year, BMO Rainbow Deposits campaign invites people to spot, snap and deposit rainbows at BMORainbowDeposits.com
Newgen launches LumYn
Described as the world’s first Gen AI-powered hyper-personalisation platform for banks, LumYn aims to transform the banking industry with 2X more conversions and 10X faster targeted product launches
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CFPB launches inquiry into junk fees in mortgage closing costs
Rising fees are draining down payments, pushing homeownership out of reach
FintechOS secures $60m in Series B+ funding
Funding round enables FintechOS to accelerate global expansion, making core modernisation more accessible for the financial services industry
A day visiting five branches-some random jottings
Visiting five branches in one day was a novel experience these days and in four of the five cases, exceeded expectations
Cybersecurity regulations in the banking sector need streamlining to bolster cyber-resilience
Compliance alone is not enough to achieve cyber-resilience explains Suneet Muru. In addition to the need for regulatory requirements to be consolidated, banks must deploy emerging technologies to optimise cyber defence
Bank and credit card apps and websites struggle to find ways to stand out
The user experience is becoming increasingly homogenised, reports JD Power with financial management tools and virtual assistants representing the new frontier in digital experience