All articles by Douglas Blakey

Douglas Blakey

Why hyperpersonalisation in banking doesn’t have to be a luxury 

With the right infrastructure in place, hyperpersonalisation can become the standard for all, explains Steve Round

Fewer rounds, bigger bets: What Q1 2026 reveals about where European tech capital is concentrating

Capital flows, structural shifts, and the evolving investment logic shaping the European market. Expert analysis from Zubr Capital’s Oleg Khusaenov

This is the year of reliability at scale in the banking AI arms race

Alexandra Mouszavizadeh explores a fundamental shift that is quietly happening: how and why banks are moving away from ‘shiny AI’?

Interview: Boku CEO Stuart Neal on why the UK needs a Mastercard, Visa rival

Stuart Neal, CEO of Boku tells RBI editor Douglas Blakey why the UK needs a British alternative to Visa and Mastercard

Navigating the triple squeeze

Corrin Maier explores the evolving auto lending sector and explains why affordability, risk exposure and margin pressure are reshaping strategies for borrowers and lenders alike

A 7-step enterprise fraud framework to redefine scam prevention

Vineet Saxena of FICO sets out a practical framework for banks to strengthen their defences against scams

The UK has a fraud strategy. Now it needs to move faster than criminals

Jonathan Frost explains why the real test for the UK is whether there is the will, coordination and accountability to keep pace with the rapid evolution of fraud

From volume to value: Rethinking complaint handling in UK banking

João Pedro Almeida explains why rising complaint volumes are only a symptom of deeper operational inefficiencies and how legacy complaint handling models are failing both customers and regulators

Industry’s spotlight on financial crime’s hidden networks

Michael Down sets out the benefits of graph data models and argues they have become imperative for banks that want to protect themselves against fraud