All articles by Douglas Blakey

Douglas Blakey

AI industrialisation: The next phase of banking transformation

As AI adoption scales across payments, compliance, fraud and customer functions, Tasmin Crossland explains why the focus has shifted from proving value to deploying it safely, integrating with legacy systems and ensuring strong governance

FCA tells banks to improve access to basic accounts

Nine banks, building societies committed to improving widespread poor practice identified by the FCA

Mills Review – AI review and the future of agentic payments: Industry reaction

The FCA has released its landmark review into the impact of AI on retail financial services 

Global bank valuations rise in Q2 2026 as capital returns, reveals GlobalData

European lenders emerge as some of the biggest winners in the second quarter

Targeted Customer Engagement in Retail Banking – new Celent report alert

Report represents an introduction for clients to the capabilities of NGDATA, an intelligent engagement platform that enjoys distribution partnerships with FIS, Jack Henry, and Candescent

Regulation whiplash: Why security teams fear their compliance programmes are already obsolete

Nick Haan analyses the regulatory whiplash facing security teams today and explains why organisations need a policy pivot from compliance-led to resilience-led security strategy

Identity fraud: Increasingly regionally specialised and AI-driven

Fraudsters are increasingly using AI-assisted tools to alter legitimate identity documents while preserving enough structure to pass basic checks

What BNPL regulation means for retailers and how to prepare for July 2026

George Toumbev explores the upcoming regulatory changes to DPC. What does it mean for retailers; might it reshape the checkout experience and what practical steps should brands take now to adopt?

Surge in AI tools raises alarm over rising bank fraud

AI-driven fraud is rising in digital banking; banks need stronger detection and customer education to curb growing losses, writes Bhavya Patel

FCA issues UK crypto reforms – industry reaction

FCA reveals a set of landmark crypto rules designed to strengthen the UK’s position as a global digital assets hub