All articles by Douglas Blakey
Douglas Blakey
AI industrialisation: The next phase of banking transformation
As AI adoption scales across payments, compliance, fraud and customer functions, Tasmin Crossland explains why the focus has shifted from proving value to deploying it safely, integrating with legacy systems and ensuring strong governance
FCA tells banks to improve access to basic accounts
Nine banks, building societies committed to improving widespread poor practice identified by the FCA
Mills Review – AI review and the future of agentic payments: Industry reaction
The FCA has released its landmark review into the impact of AI on retail financial services
Global bank valuations rise in Q2 2026 as capital returns, reveals GlobalData
European lenders emerge as some of the biggest winners in the second quarter
Targeted Customer Engagement in Retail Banking – new Celent report alert
Report represents an introduction for clients to the capabilities of NGDATA, an intelligent engagement platform that enjoys distribution partnerships with FIS, Jack Henry, and Candescent
Regulation whiplash: Why security teams fear their compliance programmes are already obsolete
Nick Haan analyses the regulatory whiplash facing security teams today and explains why organisations need a policy pivot from compliance-led to resilience-led security strategy
Identity fraud: Increasingly regionally specialised and AI-driven
Fraudsters are increasingly using AI-assisted tools to alter legitimate identity documents while preserving enough structure to pass basic checks
What BNPL regulation means for retailers and how to prepare for July 2026
George Toumbev explores the upcoming regulatory changes to DPC. What does it mean for retailers; might it reshape the checkout experience and what practical steps should brands take now to adopt?
Surge in AI tools raises alarm over rising bank fraud
AI-driven fraud is rising in digital banking; banks need stronger detection and customer education to curb growing losses, writes Bhavya Patel
FCA issues UK crypto reforms – industry reaction
FCA reveals a set of landmark crypto rules designed to strengthen the UK’s position as a global digital assets hub