All articles by Douglas Blakey
Douglas Blakey
ISO 20022’s next phase will test banks’ data foundations
Pratiksha Pathak explains why many banks are still treating ISO 20022 as a messaging upgrade rather than the data transformation it is
Why banking still struggles to see its own workflows
Dr Gulzar Singh reflects on how work moves across multiple systems within banks and why visibility of these workflows is becoming increasingly important
Why loyalty programs are now a core budgeting tool, not just a perk
Shawn Conahan outlines how banks and fintechs can operationalise rewards as financial infrastructure, embedding real-time value visibility and access into the payment and checkout experience to drive sustained engagement
Time to get serious with graphs in banking and cybersecurity
Graph database expert Marko Budiselic shares useful engineering perspectives on the question and highlights the example of South African retail bank Capitec
AI’s guardrails (not its speed) will define success in financial services marketing
David Stocks explores how AI is rapidly moving from a back-end efficiency tool into the customer interface and therefore shaping behaviours, decisions and expectations in real time
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The FCA’s consumer finance priorities: What they mean for firms and borrowers
Laura Dale-Gough explores the regulator’s increasing shift towards outcomes-based supervision and what that entails in practice
Dimensions: Risk & Compliance IT Pressures and Priorities: 2026 Global – new Celent report alert
Risk Rewired: Data first, Ai second
Why hyperpersonalisation in banking doesn’t have to be a luxury
With the right infrastructure in place, hyperpersonalisation can become the standard for all, explains Steve Round
Fewer rounds, bigger bets: What Q1 2026 reveals about where European tech capital is concentrating
Capital flows, structural shifts, and the evolving investment logic shaping the European market. Expert analysis from Zubr Capital’s Oleg Khusaenov
This is the year of reliability at scale in the banking AI arms race
Alexandra Mouszavizadeh explores a fundamental shift that is quietly happening: how and why banks are moving away from ‘shiny AI’?