All articles by Douglas Blakey
Douglas Blakey
Banking on Resilience: Building a Resilient, Intelligent Bank in the AI Era – New Celent report alert
Building a resilient, intelligent bank in the AI era
Department B launches to help financial organisations focus on their human advantage
AI is repricing financial advice; human capital is becoming the premium but only if you nurture it says Department B
Interview: Clear Junction’s Dima Kats on why banks are finally embracing digital assets
From “undercover” to front and centre. Dima Kats, Group Executive Chair and Founder of Clear Junction tells Douglas Blakey what the shift in bank strategy towards digital assets means in practice
Variable pay dominates – high-net-worth individuals expect non-salary income to play a bigger role: Investec
Non-salary income such as bonuses and one-off payments expected to make up a greater share of earnings for high-net-worth individuals
Rising to the challenge: why legacy banks need to adopt the digital native playbook
Rebecca Crook explains what the leading incumbent UK banks can learn from challenger neobanks on improving the payment experience
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Warning signs flash for US retail bank customer satisfaction: JD Power
Primary bank relationships face heightened attrition risk, according to the JD Power 2026 US Retail Banking Satisfaction Study. More customers switching across multiple institutions, creating opportunities for banks with stellar customer experience
How to win in lending
Lenders are juggling driving growth among prime borrowers and managing rising risk among the financially stressed while increased competition from non-banks and embedded lending platforms redefines how and where credit is delivered, explains Sanjib Kalita
Interview: Belmoney CEO Bruno Pedras on Brexit fintech – the bridge reversing relocation costs
Bruno Pedras reveals a strategic, tech-enabled workaround that has saved client firms over £500,000 and bypassed a year of licensing bureaucracy
Deepfake fraud surges and governance lags: SAS
The 2026 Anti-Fraud Technology Benchmarking Report – the fourth instalment of a global research series launched in 2019 – was released yesterday by SAS and the Association of Certified Fraud Examiners
Interview: Wasel & Wasel’s Mahmoud Abuwasel on why CLARITY really matters
Washington delays mean US companies have been unable to build compliance programmes around a framework that doesn’t exist