All articles by Douglas Blakey
Douglas Blakey
The future of work and layoffs in financial services
The financial services industry is rapidly evolving, but not in a way that benefits workers, explains Yonja Ozbengu
Interview: Reward CEO Jamie Samaha on making everyday spend more rewarding
Reward CEO Jamie Samaha speaks with RBI editor Douglas Blakey about successful goals achieved in his first 18 months in the role and his plans for global expansion
Beyond barriers: India’s DPI-powered Bharat Trade Net marks a new era in embedded trade finance
Nirav Choksi analyses how banks and fintechs can harness Bharat Trade Net’s unified data ecosystem to embed financing solutions directly within trade workflows
US banks still unnecessarily burdened by porous security
Banks have invested heavily in fraud prevention over the past five years but especially in the US, there are still gaps in channels like mobile because of using outdated tech, explains Frank Moreno
5 Scottish fintechs awarded £250,000 to accelerate developments that drive good consumer outcomes
The five fintechs each receive £50,000 from Fintech Scotland to develop solutions further and drive real-world impact
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To build or to buy? Tackling KYC complexities in client onboarding
As onboarding complexities grow—due to regulatory scrutiny, data silos, and intricate corporate structures—banks must answer a critical question: Do you build a custom KYC system or do you buy one? Howard Wimpory writes
Five fintechs to join NatWest Fintech Growth Programme
After a rigorous process of pitches, presentations and interviews, TunicPay, Ask Silver, mmob, Aperidata and Sprive are selected to take part in NatWest’s first Fintech Growth Programme
Trump’s first 30 days: Scaramucci and Kinzinger’s blunt assessment
It is still not quite 30 days since Trump’s second inauguration on 20 January but Anthony Scaramucci and Adam Kinzinger tell RBI that it is time to plan for the end of the administration
Chase UK beats Monzo and Starling to rank first in personal banking satisfaction survey
The Competition and Markets Authority/IPSOS survey is a key indicator of banks’ customer service levels. Chase debuted in a strong third place and now ranks first; Virgin Money and RBS are again last
Trump attack on CFPB: Banking expert Joseph Lynyak tells banks to ‘slow down and wait’
Leading banking and financial services expert, Joseph Lynyak, has been flooded with requests for guidance from clients regarding mooted financial services legal and regulatory changes