All articles by Ellie Chambers
Ellie Chambers
The end of Windows XP: apocalypse now or millennium bug syndrome?
After 12 years, software giant Microsoft has pulled the plug on Windows XP, finally withdrawing support and updates for the operating system on 8 April. In the run up to the deadline, many began to question what the impact on the banking industry was likely to be. Ellie Chambers investigates
UK current account switches decrease from 2012 to 2013
The amount of consumers switching current accounts fell by 80,000 or 6.7% between 2012 and 2013, in spite of the UK’s simplified switching service.
US regulator urges banks to deal with Heartbleed bug
US regulators have urged the country’s banks to act to protect themselves from the newly discovered “Heartbleed” bug.
Swedbank suffers overnight system crash
Swedbank, Sweden’s largest bank by customers, has suffered a system failure that it put down to a routine update.
RBS pays off dividend priority deal with UK government
Royal Bank of Scotland is to pay the UK government £1.5bn ($2.5bn) to cancel an arrangement that sees it give the state priority over dividends.
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Heartbleed bug causes havoc online as retailers and banks affected
The discovery of a bug in coding on an estimated 66% of websites has revealed that online data may have been exposed for up to three years.
15% fall in complaints against financial services providers in UK – Financial Conduct Authority
Data published by the Financial Conduct Authority (FCA) has shown a 15% fall in UK consumers’ complaints against financial services firms.
UK had third lowest volume of banking complaints in 2013 – Ernst & Young
UK banking customers registered the third lowest volume of complaints globally in 2013, according to the Ernst & Young (EY) Global Consumer Banking Survey.
UK advertising watchdog bans ‘misleading’ payday loan advert
A television advert for the payday lender Wonga has been banned in the UK after the Advertising Standards Authority (ASA) ruled it was misleading.
Citigroup cuts 29% of South Korean branch network due to low profits
Citigroup is planning to shut 29% of its branch network in South Korea as it scales back lending in the country.