All articles by Kate Palmer
Kate Palmer
Citi failed to protect customer data in oversight
US bank Citi fail to redact the personal information of nearly 150,000 people who went into bankruptcy between 2007 and 2011 due to a database mix-up, a US court has found.
Deutsche Bank brings cashback loyalty scheme to India
Deutsche Bank is launching a cashback loyalty scheme for account holders in India, worth up to $21 a month per customer.
Ahli Bank Qatar starts growth plan with fee free Ramadan
Ahli Bank, Qatar’s tenth-largest bank by assets, has launched its national expansion plans by offering customers a holiday from credit card charges around the Ramadan period.
Glitch at National Australia Bank prompts ATM warning system
National Australia Bank (NAB) is debuting ATM technology designed to predict hardware failures after a glitch left customers unable to withdraw funds.
India’s inaugural all-women bank to launch in November
The first all-women bank in India, Bharatiya Mahila Bank, is to set up retail operations in November this year.
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OTP Bank pilots digital wallet in Hungary
OTP Bank in Hungary is joining forces with MasterCard to pilot a contactless mobile payments system.
HDFC Bank offers credit cards in rural India
India’s HDFC Bank is issuing credit cards to customers in some remote parts of the country.
Co-op ends £15 customer complaint payout
The Co-operative Bank is to stop paying £15 ($23) to its customers who make a complaint about products or services.
Indias Axis Bank opens retail banking subsidiary in UK
India’s third largest private sector bank, Axis Bank, has set up shop in the UK.
Lloyds signs ten-year deal with Communisis
Lloyds Bank has taken on marketing group Communisis to manage its transaction-based customer communications for the next decade.