All articles by Meghna Mukerjee
Meghna Mukerjee
Fidelity Bank launches ‘Eduportal’ for schools in Nigeria
Nigeria’s Fidelity Bank has introduced an internet platform that offers comprehensive technology-based solutions to schools including the online payment of tuition and other fees.
CIT to launch online retail banking service
Taking a different route to commercial lending, USA-based CIT Group, that has limited presence in retail banking in the country, plans to offer online banking to consumers by year-end.
Union National Bank implements training programme to raise customer service levels
Abu Dhabi based Union National Bank (UNB) has implemented an in-house accreditation programme for its retail banking staff with the aim of maintaining professional competence and ensuring good customer service.
Siam Commercial Bank initiates customer-centric strategy to boost retail business
Bangkok based Siam Commercial Bank (SCB) plans to launch a customer-centric strategy that will focus on customers needs over the banks requirement, to boost its retail business over the next three years. Instead of offering and leading customers to new products, SCB plans to focus on the specific needs of each consumer and design products and services particular to the customers requirements.
OCBC Bank’s risk management compliance under scan by Monetary Authority of Singapore
Monetary Authority of Singapore (MAS) is planning an assessment of OCBC Banks compliance with risk management rules following the banks core systems in Singapore being hit by a technical fault earlier this week.
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Lloyds launches new marketing strategy
In an attempt to differentiate its various retail brands, Lloyds Banking Group (LBG) has set up a new centralised branding and marketing team.The new structure is designed to build strong relationship brands with specific cultures and campaigns, effectively manage a portfolio of brands into distinctive positions in the market, and will aim to ensure operational efficiency across the marketing and communications functions of Lloyds.
First National Bank buys Finance Bank Zambia for $5.5m
South African lender First National Bank (FNB) has bought Finance Bank Zambia, though official amount has not been confirmed yet.
ABA reports massive surge in internet banking
The popularity of online banking is surging, the latest annual American Bankers Association (ABA) survey of consumer banking preferences has revealed Over 60% respondents of the August survey, of more than 2,000 online consumers, named online channels their preferred mode of banking an almost 50% hike from the 2010 survey results
Erste Group revives the bee as its first joint logo
Austria-headquartered Erste Group is to revive the bee as its corporate symbol across all the eight markets where it serves its 17m retail banking customers. The new symbol will be rolled out in the second quarter of 2012 as the first joint logo for the entire Erste Group
AmericanWest Bank announces merger with Viking Bank
Washington based AmericanWest Bank and Seattle based Viking Bank will merge to create a larger presence in the Puget Sound region of Washington, it has been announced