All articles by RBI editorial

RBI editorial

Westpac begins outlet overhaul

Australia’s Westpac, the country’s largest banking group by branches, has announced it is to overhaul its network of 680 outlets with two of the new look branches now operating in Queensland and Western Australia.

HSBC sells its operations in Costa Rica, El Salvador and Honduras

HSBC has agreed to sell its banking operations in Costa Rica, El Salvador and Honduras for $801m to Banco Davivienda, a Colombian-listed banking group.

UK bank staff remain under sales pressure

A Which? investigation of more than 500 front line bank staff reveals that there is still high pressure to make sales in the big five banks.

UK banks quick to engage customers on Twitter

Twitter is being used by UK banks to respond quickly to customer complaints, according to a study by Virgin Media Business.

la Caixa to launch app for businesses to advertise promotions

Spanish lender la Caixa has launched a smartphone app called PremiaT that allows customers to see local business promotions.

Citi to axe 4% of global workforce

Citibank (Citi) have announced they are to cut 11,000 jobs around the
world in an attempt to save $1.1bn in costs.

Scotiabank completes Crédito Familiar acquisition

Scotiabank, the third largest lender in Canada by assets, has completed the acquisition of Mexico based Crédito Familiar, having received all the necessary approvals.

la Caixa to launch contactless payment stickers

Spanish lender la Caixa plans to launch a contactless payment system in Barcelona, based on TAP Visa stickers for mobile devices.

Standard Bank offers money transfer from SA to Zimbabwe

South African based Standard Bank and Stanbic Zimbabwe are to offer person-to-person money transfers in real time from South Africa to Zimbabwe at a cost of ZAR50 ($5.6) per transaction.

Bank of England credit scheme sees moderate early borrowing

Banks and building societies drew down £4.4bn from a Bank of England (BoE) programme designed to boost lending in August and September.