All articles by RBI editorial
RBI editorial
BT launches personalised video service
BT has teamed up with Israeli start-up communications company, Idomoo, to integrate a personal video messaging service into its cloud contact portfolio of services.
Established banks need to switch-on to digital and mobile
High street banks are having to weather a seismic shift in their industry as a result of digital disruption. With a string of challenger banks entering the market and a shift in consumer needs and attitudes, the long-term players are being forced to reassess their strategies, writes Jonathan Haines
NFC v QR Codes: Are Both Still Alive?
QR codes are not dead but they face an uphill battle, argues David Parker.
High Phone Penetration Accelerates Uptake of Mobile Banking in Panamá
With consistently high economic growth, twice as many mobile phones registered as inhabitants and growing demand for consumer credit facilities, Panamá looks set to develop one of the regions most advanced portable banking offerings. Maryrose Fison reports
How fintech firms can stay innovative as they grow
How can small fintech firms stay fast, agile and innovative as they grow? It is a question being asked across the country as Britains fintech firms strive to go global, writes Deborah Davis
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Reaping the rewards posed by the conduct agenda
The Financial Conduct Authoritys (FCA) conduct agenda is neither new, nor unprecedented. Regulators today face the growing challenge of rebuilding trust but the encouraging news is that in order to do so, they are placing the customer exactly where they should be at the heart of the business model, writes Ewen Fleming
New competition will change the IT landscape for UK banking
Congratulations to the FCA and PRA for lowering the barriers to create new banks. Five new licences have been granted so far and almost 30 new entrants have declared their intent to enter the market. This should be an exciting time for financial services in the UK, writes Ian Benn, as new entrants will be moving fast to build out competence and credibility in this notoriously conservative sector.
Too Many Threats and Not Enough IT Security Professionals
Every financial firm is faced with increasing challenges around cyber security. Most recently, the European Central Bank had its data stolen and advised all users to change their passwords. Cyber threats are not going away and hackers are especially hungry for banks intellectual property, writes Garry Sidaway
Client lifecycle management operations in retail banking game changing!
Client onboarding is an essential tool for maximising new business. Senthil Radhakrishnan talks us through the points systems, rewards and competition that are key to the latest phase in client onboarding that is Gamification. Welcome to the realm of Generation Millenial
Societe Generale may be sued for mis-selling mortgages to Northern Rock
The New York Supreme Court has ruled that NRAM, formerly Northern Rock Asset Management, can sue French bank Societe Generale (SocGen) for allegedy mis-selling mortgage products to Northern Rock before its collapse.