All articles by Robert Prendergast

Robert Prendergast

Nubank dethrones Banco do Brasil as Brazil’s top main bank with digital-first innovation and financial inclusion, says GlobalData

A fifth of all adults in Brazil, approximately 20 million people, consider Nubank as their primary banking relationship

CaixaBank sets business growth and transformation as the pillars of its new strategic plan

The Group has three priorities: accelerate business growth, drive business transformation and consolidate its position in sustainability

Are banking chatbots creating value?

With the huge advancement in chatbots customers can find the answers to questions far quicker through new conversational interfaces

Protecting banking customers using gambling restrictions

With online gambling being so accessible, what restrictions can be put in place to help customers with gambling issues?

Can Meta actually prevent fraud cases on its platforms?

After expanding its Fraud Intelligence Reciprocal Exchange with UK Banks, will users see any improvement in fraud cases on Meta platforms?

BMO partners with Personetics to help customers reach personal savings goals

North American bank sees success with Personetics’ AI-powered savings solution, helping customers reach financial milestones

Infosys Finacle launches data and AI suite to help banks accelerate AI journey

The suite consists of three components: Finacle Data Platform, Finacle AI Platform and Finacle Generative AI Offerings

Interview: Gelson Junior, CEO of Parabank and Antonio Soares, CEO of Dock on making banking more accessible in Brazil

“People with disabilities need products and services tailored to their needs.” How Parabank and Dock are helping people with disabilities in Brazil bank with more ease

HSBC expands Nova Credit partnership

HSBC is making its UK mortgages more accessible for international homebuyers by introducing technology

Zenus Bank partners with Tuum to launch global banking-as-a-service platform

Zenus leverages Tuum’s platform to democratise access to US banking services globally