All articles by Robert Prendergast

Robert Prendergast

What DORA & NIS2 means for financial institutions

Ben Stickland explain what DORA and NIS2 are, and how these new EU regulation aim to improve cyber resilience

Banks urgently need to update the way they monitor their systems

The industry reflects on the payday technical difficulties that effected HSBC, Nationwide and Virgin Money customers

National Bank of Kuwait signs MoU with Kuwait Clearing Company

NBK and KCC partner to develop electronic services and to exchange technical expertise

snappi receives banking licence

Greek neobank snappi will now focus on enhancing the setup of its banking operations and integration points

Bitget to launch campaign in Vietnam to warn about crypto scams and risks

Bitget will provide tips on detecting and avoiding cryptocurrency scams, displayed in public spaces such as bus stops, subways, and street billboards

HSBC customers experience payday technical difficulties

HSBC has experience technical difficulties as thousands of Brits struggle to get into their accounts on payday

Avidia Bank partners with Q2 and Personetics

Q2 and Personetics to enable Avidia Bank to provide a more robust, personalised digital banking experience to meet its customers’ needs

Banque Populaire de Mauritanie strengthens partnership with Azentio Software 

BPM to use advanced analytics in bolstering decision-making, customer service and Sharia compliance with the adoption of iMAL Business Intelligence

VeriPark partners with FICO

VeriPark and FICOpartner to enhance the financial services sector through AI-driven decision making and digital transformation

Virgin Money’s expands availability of AI powered virtual assistant Redi

Redi has been successful in helping credit card customers and will now be expanded for personal banking customers