All articles by Robin Arnfield
Robin Arnfield
SecureKey builds federated digital ID network in Canada
In October 2016, technology start-up SecureKey raised C$27 million ($20.25 million) in funding from Canadas top banks to build a federated digital ID network for Canadian consumers and businesses. Robin Arnfield reports
Can American banks put a price on loyalty?
Top US banks such as Bank of America (BofA), Chase, Citi and Wells Fargo have been investing heavily in their credit card rewards programs to attract new cardholders and retain the loyalty of their existing customers. Robin Arnfield reports
Adding digital ID verification to mobile payments
So far, digital identity credentials have been the missing piece in the mobile wallet puzzle, making mobile payments vulnerable to fraud involving stolen card accounts. Robin Arnfield profiles two US fintech firms which want to fill this gap with technology storing ID documents in digital form on smartphones
Mexican digital-only bank Bankaool predicts rapid growth in 2016
Bankaool, Mexicos first digital-only bank, expects to grow its customer base fivefold to 100,000 in 2016 by targeting underbanked and unbanked consumers as well as digital natives and millennials. Robin Arnfield investigates.
Spain’s Sabadell targets Mexican retail banking market
Banco Sabadell has finally emulated its Spanish rivals BBVA and Santander and entered the Mexican banking market. Initially, Sabadell Mexico is offering corporate and business banking services but it plans to offer retail banking services to middle-class and high-net-worth consumers in 2017, with a strong digital focus. Robin Arnfield reports
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Brazilian digital-only banking market heats up
The Brazilian digital banking market has another contender, a digital-only start-up called Neon, which opened its virtual doors in July 2016, targeting millennials and promising no monthly or annual fees. Robin Arnfield reports.
Customer-centricity at the heart of Toronto Dominions strategy
From P2P payments and wearables to the Internet of Things and the blockchain, senior executives at Toronto Dominion talk to Robin Arnfield about how the North American bank is exploring emerging payment technologies while keeping customers at the heart of the proposition
Scotiabank invests in Latin America retail banking
Stacey Madge, Senior Vice President of International Retail Banking at Scotiabank, outlines the Canadian banks Latin American and Caribbean branch transformation and digital strategy to Robin Arnfield
US digital-only Ally sees rapid growth
Since its launch in 2009, US digital-only Ally Bank has attracted over one million customers. The bank follows a strategy of offering digital services that closely align with its product set; Robin Arnfield takes a closer look at the banks service portfolio and how it has greatly aided the firms growth
Wells Fargo dedicated to omnichannel
Wells Fargo is seeking to maximise customer use of branches and ATMs while deploying omnichannel technology to integrate them with its digital offerings. Fusing retail banking distribution with its digital platform ensures an enhanced customer experience, Wells Fargo claims. Robin Arnfield investigates