All articles by Robin Arnfield
Robin Arnfield
YellowPepper focuses on Latin American mobile payments market
Latin American mobile banking services pioneer YellowPepper has reinvented itself as a provider of mobile payments platforms in the region, Robin Arnfield reports. The move reflects the rapid growth of smartphone penetration in Latin America and the opportunities this provides to banks and retailers
No room for complacency in Canadian digital banking market
Canadian banks need to invest in mobile offerings, but cant afford to neglect the online channel. Online remains the most popular banking channel but while Canadian online banking customers have a high level of satisfaction with their primary banks, there is no room for complacency. Robin Arnfield reports
WiseSec pushes Bluetooth for m-payments and cardless ATM withdrawals
While NFC-enabled payments are taking the payments market by storm, some areas are yet to adopt them in full force. Israeli start-up WiseSec hopes its Bluetooth technology will facilitate widespread adoption of mobile payments, which is currently being hampered by the lack of NFC-enabled smartphones in the region. Robin Arnfield reports
Desjardins plans active role in digital banking revolution
Like other major Canadian financial institutions, Montreal, Quebec-based Desjardins Group is investing in digital platforms to remain competitive in the market. The Montreal, Quebec-based financial institution plans to play an active role in the emerging digital world. Robin Arnfield reports
BMO sees growth in North American digital banking
BMO Financial Group is making rapid progress in migrating its customers to digital channels, Cesar Rainusso, BMOs vice-president, Digital Channels, tells Robin Arnfield.
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Canada consults users on payments infrastructure modernisation
The Canadian Payments Association, the agency responsible for Canada’s core payments infrastructure, is in the midst of a modernisation effort to ensure the countrys systems meet users needs. This will involve introducing Faster Payments as well as the XML-based ISO 20022 financial messaging standard. Robin Arnfield reports
FNB leads South African digital banking market
Mobile app banking is the fastest growing digital channel at First National Bank (FNB), South Africas oldest bank. The bank has won top ratings for its online and mobile banking platforms, but how is it taking advantage of its new digital focus? Robin Arnfield reports on the banks technological progress
CIBC benefits from early move in mobile banking
CIBC was the first major Canadian bank to launch a mobile banking app and the first to launch NFC-based mobile payments. The Canadian bank has benefited from its first-mover advantage, coming joint first with Scotiabank in Forrester Researchs 2015 Canadian mobile banking rankings. Robin Arnfield reports
NBC to expand nationwide via digital
National Bank of Canada, the sixth largest Canadian bank, plans to use digital channels and sales technology to expand its customer footprint across the country from its Quebec base. It expects to generate incremental revenues of C$500m ($393 million) by 2018 as a result. Robin Arnfield writes
TD moves ahead in North American digital banking
Digital transformation is a priority for TD Bank Group, which has built a customer-centric platform to capitalise on Canadian and US consumers appetite for digital banking. Robin Arnfield examines the Groups successful mobile offering, Smart ATM roll out and branch strategy over the last year