FMR had two patents in big data during Q4 2023. FMR LLC filed patents in Q4 2023 for a computerized method to enroll customers into digital services using personalized media clips and AI, along with a confidence score based on customer’s audio description accuracy. Another patent describes systems and methods to identify diminished capacity of voice call participants through audio data analysis, applying security protocols to accounts with high diminished capacity scores, and processing transaction requests accordingly. GlobalData’s report on FMR gives a 360-degreee view of the company including its patenting strategy. Buy the report here.
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FMR grant share with big data as a theme is 0% in Q4 2023. Grant share is based on the ratio of number of grants to total number of patents.
Recent Patents
Application: Digital enrollment systems and methods (Patent ID: US20230376968A1)
The patent filed by FMR LLC describes a computerized method for responding to a customer's request to enroll in a digital service. The method involves generating a personalized media clip using an AI model to determine relevant media objects based on request and customer data, providing the clip to the customer along with an instruction to record an audio description, and generating a confidence score based on the accuracy of the description. Enrollment into the digital service is determined based on this confidence score, which includes various matching scores such as static matching, AI score, fraud score, and more.
The method also includes processing the text representation of the audio description, training the AI model to model relationships between historical contexts and media objects, and enrolling the customer based on the confidence score and biometric verification. Additionally, the method allows for interactive requests for physical inputs from the customer, presenting a new personalized media clip in borderline cases, and utilizing various matching scores to determine enrollment eligibility. The patent outlines a comprehensive and innovative approach to customer enrollment in digital services using personalized media clips and AI technology, enhancing the accuracy and security of the enrollment process.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
