Nationwide Mutual Insurance has been granted a patent for a system that facilitates real-time collaborative decision-making. The method involves establishing connections between client and coach devices, creating digital workspaces, and transforming data formats for effective communication and support during iterative sessions. GlobalData’s report on Nationwide Mutual Insurance gives a 360-degree view of the company including its patenting strategy. Buy the report here.

According to GlobalData’s company profile on Nationwide Mutual Insurance, Digital lending was a key innovation area identified from patents. Nationwide Mutual Insurance's grant share as of June 2024 was 88%. Grant share is based on the ratio of number of grants to total number of patents.

Real-time collaborative decision support system

Source: United States Patent and Trademark Office (USPTO). Credit: Nationwide Mutual Insurance Co

The patent US11978121B1 outlines a method for establishing and managing digital workspaces through a server system that connects client devices with coach devices. The process begins with the server receiving a connection request from a client device, followed by the creation of a digital workspace and the establishment of a user interface tailored to the client. The server broadcasts the client's availability to coach devices, facilitating connections and interactions that allow for real-time updates of user data and workspace actions. Notably, the method includes provisions for accessing previous digital workspaces, enabling continuity in user experience across sessions. The system is designed to handle multiple connections simultaneously, allowing for dynamic updates to user interfaces based on interactions from both clients and coaches.

Additionally, the patent details the server's capability to manage user data, including financial and behavioral information, and to update digital workspaces accordingly. The method encompasses various actions, such as receiving user data, processing coach interactions, and updating interfaces in real-time. It also allows for the termination of connections while ensuring that user and coach data are saved for future sessions. The claims further extend to the establishment of connections with multiple client devices and the corresponding updates to their respective user interfaces. The patent emphasizes a structured approach to digital workspace management, highlighting the importance of user interaction and data integration in enhancing the coaching experience.

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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.