State Farm Mutual Automobile Insurance has been granted a patent for an engagement and care support platform (“ECSP”) computer system designed to facilitate senior user engagement. The system includes features such as generating senior profiles, daily interactive interfaces, and caregiver communication through client devices. GlobalData’s report on State Farm Mutual Automobile Insurance gives a 360-degree view of the company including its patenting strategy. Buy the report here.
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According to GlobalData’s company profile on State Farm Mutual Automobile Insurance, Digital lending was a key innovation area identified from patents. State Farm Mutual Automobile Insurance's grant share as of February 2024 was 72%. Grant share is based on the ratio of number of grants to total number of patents.
Senior user engagement and care support platform
A recently granted patent (Publication Number: US11923087B2) discloses an Engagement and Care Support Platform (ECSP) computer device designed to facilitate communication and support between senior users and their caregivers. The ECSP computer device includes a chatbot and is in communication with multiple client devices associated with the senior user and caregivers. The processor of the ECSP computer device is programmed to prompt caregivers for verbal inputs to create reminder messages for the senior user. These reminder messages are then audibly presented to the senior user via the chatbot. The device also allows for the creation of multiple reminder messages, each with specific parameters, and provides a platform for caregivers to update a calendar of events for the senior user.
Furthermore, the ECSP computer device is capable of monitoring real-time sensor data from various devices, such as smart home sensors or wearable devices, to enhance the support provided to the senior user. The device can also access and update stored registration information for both the senior user and caregivers, allowing for personalized care and support. Additionally, the device includes features such as audio prompts, plain language interactions with caregivers, and graphical user interfaces on client devices to facilitate seamless communication and engagement. Overall, the ECSP computer device aims to improve the quality of care and support for senior users by enabling efficient communication and coordination between seniors and their caregivers.
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GlobalData Patent Analytics tracks bibliographic data, legal events data, point in time patent ownerships, and backward and forward citations from global patenting offices. Textual analysis and official patent classifications are used to group patents into key thematic areas and link them to specific companies across the world’s largest industries.
