AIB, a financial services provider headquartered in Dublin, Ireland, has expanded its partnership with Indian IT firm Infosys.
This extension builds on a decade of cooperation between the two organisations. The expanded alliance will aid AIB in expediting its digital transformation goals.
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Infosys is set to assist AIB through continued application development and maintenance services.
These services will draw on specialist knowledge, “agile” methodologies, and artificial intelligence-based tools, the tech vendor said in a statement.
The collaboration is aimed at streamlining operations and fostering technological innovation.
Infosys executive vice-president and Banking & Financial Services global head Dennis Gada said: “Our expanded collaboration with AIB marks a significant milestone in Infosys’ journey in Ireland.
“By leveraging our global digital engineering teams and proven track record in delivery and innovation, we will enable AIB to continue to accelerate their business and technology transformation, strongly positioning them for success in a rapidly evolving banking environment.
“We are committed to fostering a strong relationship, nurturing talent, and contributing to Ireland’s thriving tech ecosystem, while delivering impactful outcomes for AIB.”
AIB intends to use the support to boost efficiency and refine agile approaches within its operations.
This will help the bank to innovate more rapidly and continue delivering value to its stakeholders.
With around 3.35 million customers across Ireland and the UK, AIB provides a wide range of banking services.
Its operations cover personal, business, and corporate banking, alongside mobile payments and card processing.
AIB Group chief technology officer Graham Fagan said: “This extended collaboration with Infosys aligns strongly with our vision to progressively modernise our technology and data capabilities to deliver the best outcomes for our customers and further accelerate our transformation.
“By combining our collective expertise and experience, we will deliver on our customer-first commitment and enhance operational efficiency and resilience.
“Infosys has been a trusted innovation partner, and we are excited about this next chapter in our collaboration as we work together to ensure AIB remains at the forefront of digital transformation in the Irish banking industry.”
