This partnership will enable Alliant to deliver “hyper-personalised experiences” for its members. Credit: TStudious/Shutterstock.

US-based digital-only credit union Alliant Credit Union has teamed up with Backbase, creators of the Engagement Banking Platform.

The collaboration aims to speed up Alliant’s digital banking innovation, improve member experiences and boost efficiency in operations.

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Alliant, said to be the largest branchless, digital-only credit union in the US, has $20bn in assets and more than 900,000 members.

This partnership will enable Alliant to deliver “hyper-personalised experiences” and tailored financial journeys for its members.

Alliant Credit Union chief digital officer Sumeet Grover said: “Alliant is unlike any other financial institution; we are obsessed with our members’ experiences and delivering them value and providing the best digital banking experience to meet their needs wherever they are.”

Backbase’s Engagement Banking Platform is a unified solution, which aims to empower credit unions to enhance their members’ financial lives through various services, from onboarding and loan origination to servicing.

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The platform is open, frictionless, and equipped with ready-to-go apps, ensuring credit unions can innovate rapidly.

It is compatible with over ten existing core banking systems and comes pre-integrated with specialist fintechs.

Backbase founder and CEO Jouk Pleiter said: “Alliant Credit Union is a pioneer in digital-first banking, and we’re thrilled to partner with them to redefine what’s possible in member engagement.

“Our Engagement Banking Platform will allow Alliant to streamline operations and provide the seamless experiences that members desire.”

In November 2024, Vietnam’s Maritime Commercial Joint Stock Bank (MSB) invested in the Backbase Engagement Banking Platform, while securing local implementation support from SmartOSC.

Earlier last year, Bank Muamalat Malaysia entered a long-term alliance with Backbase.