Ecuador-based Banco de Guayaquil has reached an agreement to install Diebold’s 72 full-function Opteva automated teller machines (ATMs) with enhanced note acceptance (ENA) and Bulk document intelligent depository modules.
Completely combined with Banco de Guayaquil’s network, the Opteva 720 will offer real-time integration with customer accounts.
Featuring chip-based magnetic stripe card readers with EMV, the terminals are also equipped with integral thermal printers for receipts and attention-getting graphics delivered through a 15.1-inch display.
Apart from enabling Banco de Guayaquil to maintain transaction efficiencies, the modules will allow the lender to offer quality transactions as well as teller-like experience to its customers.
Furthermore, Banco de Guayaquil is also deploying over 1,300 point of sale (POS) terminals to expand its network as part of Banco del Barrio, a financial inclusion channel that covers over 216 of the 221 municipalities in Ecuador.
This channel empowers merchants to manage consumers’ transactions using POS terminals similar to those Diebold is installing at merchant locations, thereby enabling bank customers to deposit and withdraw cash, view account balances and make utility payments.
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By GlobalDataBanco de Guayaquil transactional banking vice president, Miguel Vareles, said: "Through our transaction migration project and Banco del Barrio program, we are extending banking services to consumers who may not otherwise have access.
"This is a very important part of Banco de Guayaquil’s efforts to reach a wider customer base, delivering the convenience of banking services to underserved markets."
Banco de Guayaquil services nearly 1,600,000 customers leveraging a network of over 200 branches, 890 ATMs and a growing number of retail banking outlets, and more than 4,000 POS terminals.