Belgian banking joint venture (JV) JoFiCo has signed an ATM-as-a-service agreement with Diebold Nixdorf (DN).
Belgian banks Argenta, AXA Bank, Crelan, and vdk bank established the JV in November last year along with bpost to manage their ATM network from end to end.
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The ATM-as-a-service agreement is powered by Diebold Nixdorf AllConnect Services platform.
As per the agreement, the technology vendor will provide JoFiCo with hardware, software, maintenance, and managed services.
Furthermore, Diebold Nixdorf will operate the entire fleet for each participating bank of the joint venture, which comprises an installed base of nearly 1,560 existing ATMs.
The ATMs will run solely on DN Vynamic software platform.
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By GlobalDataThis platform, according to Diebold Nixdorf, will allow banks to deliver personalised interactions and enable customers to advance self-service experience.
Diebold Nixdorf said it intends to gradually replace older units with new DN series ATMs and upgrade the ATMs to Windows 10.
JoFiCo president Elke Hendrix said: “The ATM as a Service strategy enables us to join forces and continue to offer a high-quality service to our clients in the long term optimizing cash management.
“JoFiCo awarded the full span of services to our long-time partner Diebold Nixdorf because their approach allows us to continually evolve the consumer experience.”
Diebold Nixdorf west Eurasia banking division vice president Xavier Bianne said: “Our ATM as a Service program enables each of the banks participating in this joint venture to optimise internal operations and minimise the total cost of ownership.
“Each of the partners participating in the joint venture will retain its own commercial strategy and brand identity while providing consumers with the convenience, security and access to the cash they require.”
