Citibank continues to roll out more smart
banking branches in its key markets and has added the Chinese city
of Hangzhou to its list of cities with the state-of-the-art
branches.
The launch of the branch follows those in
New York, Tokyo, Bucharest, Hong Kong
and Singapore.
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The chief executive of Citi’s China
business, Andrew Au, said that business in China was “performing
strongly” and that the bank would continue to expand in the
country.
“We will continue to execute on our growth
plans in support of our wide cross section of customers in China,”
he said.
Citi said that Hangzhou was one of the
country’s most flourishing cities.
The smart banking branch features
wi-fi, interactive touch screens, the Citi work
bench, Citi Assist – a video conferencing service
customers can use to communicate with Citibank specialists at
another location on a real time basis via video phones – and an
internet kiosk, which has state-of-the-art computers to access
external websites.
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