The banking services of the Co-operative
Group, The Co-operative Bank, will now use 250 high street
Britannia branches to offer everyday-banking services, completing
the integration of Britannia Building Society.
Britannia’s branches – that have previously been used only for
Britannia savings accounts – will now be able to carry out everyday
current account work for all Co-op customers such as balance
enquiries, paying in cash and cheques, withdrawing cash, and
changing their details and account type.
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Britannia’s branches will also indicate their link to The
Co-operative Bank this week onwards by adopting new signage.
The
merger of The Co-operative Bank and Britannia Building Society,
completed over two years ago, resulted in a group worth over £70
billion in assets and nine million customers. The Co-operative
Bank now has more than 1.5 million current accounts. It has
reported a 73% increase in the number of new current accounts
opened in the first half of this year itself.
The new services would bring a boost to the high street, The
Co-op Bank believes. Peter Marks, chief executive of The
Co-operative Group, said, “Our intention to grow our high street
presence has never been stronger and we are striving to offer
customers a real alternative choice in the current market.”
The Co-operative Financial Services will now be known as The
Co-operative Banking Group and will operate under both The
Co-operative Bank and The Co-operative Insurance brand names.
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