The bank aims to deliver a unified digital experience. Credit: simonizt/Shutterstock.

Community Bank of Louisiana has collaborated with Q2 Holdings to enhance its digital banking experience.

The bank aims to deliver a unified digital experience for its customers in Northwest Louisiana’s rural areas.

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Founded in 1901, Community Bank of Louisiana will leverage Q2’s digital banking platform to revamp the mobile banking experience.

The move is intended enhance the mobile experience and make digital banking more robust and accessible.

The bank will utilise Q2’s Innovation Studio, Q2 Sentinel, ClickSWITCH, Positive Pay, Centrix, and other Q2 products. These tools are designed to enrich the customer experience.

Community Bank of Louisiana president and CEO Jayce Simpson said: “Partnering with Q2 is a key part of our strategy to make banking with us as simple and enjoyable as possible.

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“Through Q2’s best-in-class products, we’re excited to deliver a faster, more comprehensive mobile experience, allowing them to quickly and conveniently tend to their banking needs.

“The enhanced digital banking experience will allow us to deliver the personalised service that customers are used to experiencing within the branch.”

Q2 Innovation Studio is designed to enable the pre-integration of innovative fintech solutions in the Q2 Digital Banking Platform to reduce cost and time.

Community Bank of Louisiana will use Q2 Sentinel to monitor and assess transactional and user data to identify and suspend suspicious transactions.

Q2’s ClickSWITCH is designed to help users transform new and existing accounts into primary banking relationships.

Positive Pay is a fraud prevention solution while Centrix provides transaction risk solutions used by hundreds of financial institutions (FIs).

Q2 product management vice-president Anthony Ianniciello said: “Our partnership with Community Bank of Louisiana underscores how community banks can leverage technology to enable customers to transact anytime, anywhere, with any device.

“Q2 is pleased to partner with Community Bank of Louisiana to help deliver innovative, personalised banking experiences to their customers.”