AI governance solutions provider Corridor Platforms has collaborated with Google Cloud to help financial institutions manage the risks of deploying customer-facing Generative artificial intelligence (GenAI) applications while complying with regulatory norms.
Despite significant investments in GenAI, banks are said to face challenges in safely implementing high-impact applications such as agent assist and Conversational IVR.
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With regulatory frameworks still evolving, Model Risk Management and Compliance teams must navigate new risks without clear precedents.
Corridor claims that its GenGuardX (GGX) platform offers a structured approach to AI governance, addressing various issues including hallucinations, PII leakage, algorithmic biases, and security vulnerabilities.
It integrates standardised evaluation metrics with human oversight to support responsible AI deployment from testing to production.
Developed with experts from Oliver Wyman and tested through a joint initiative with Google Cloud and a Tier 1 global bank, GGX ensures compliance and ongoing monitoring for AI applications.
Corridor CEO Manish Gupta said: “I am thrilled that Corridor and Google Cloud are partnering at such a pivotal moment for financial institutions.
“Banks are on the brink of transformational gains from Gen AI, but they need equally transformational risk management capabilities to experiment confidently while governing, validating, and managing these applications in a fast-evolving risk and regulatory environment.”
Corridor’s GGX platform will be available to Google Cloud users as an integrated governance solution.
Google Cloud Global Retail Banking Solutions managing director Toby Brown said: “Our priority is helping banks realise tangible ROI from generative AI, but governing and monitoring the risks throughout model lifecycles can be a challenge.
“Corridor’s GGX platform can help our banking customers navigate this, accelerating their time to deployment and unlocking Gen AI’s full potential.”
