Ohio-headquartered self-service
delivery, security systems and services provider Diebold has
partnered with wireless operator Verizon to develop a concept 4G
LTE-enabled ATM with the aim of showing off the technology’s
“potential security and user experience benefits”.
By integrating 4G LTE technology,
the new ATMs are aimed to be channels that enable machines to
communicate directly with third parties, such as service providers
or monitoring centres, according to Diebold.
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By enabling direct communication to
service providers, the ATM aims to deliver more robust
service-related data on faults and maintenance issues.
4G connectivity could also enable
the ATM to communicate directly with a monitoring centre without
relying on an external alarm panel, allowing faster assessment and
dispatch if there are attacks.
The 4G connection could be paired
with video and audio capabilities to enable direct communication
between the ATM user and the financial institution at the time of
the self-service transaction through wireless two-way video.
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