Security solutions provider, Entrust, has launched its Citizen Identity Orchestration solution. It says that governments can now streamline the delivery of public services through secure digital identities, embedding trust in every citizen interaction.

The Entrust solution launches as governments worldwide experience increasing demands for seamless, transparent, and rapid service delivery. Digitalising public services can help meet these expectations. But digital service channels must be more convenient and intuitive to use than existing options to be effective. And, as AI-driven identity fraud continues to grow, governments need to verify and authenticate citizens to access online services.

Citizens to benefit from reliable, transparent, and inclusive access to government services

“Once you establish the identity of an individual online and provide the right infrastructure to trust that identity, you can unlock unlimited possibilities to empower citizens and businesses by enhancing government services. This makes them more convenient, accessible and secure,” said Tony Ball, President of Payment & Identity at Entrust.

“While there is broad consensus on the need to digitalise public services, citizen adoption still lags behind expectations, barring a few exceptions like Estonia. The Entrust solution can help address this challenge by augmenting the existing infrastructure for service delivery with seamless digital experiences, empowering citizens with more choices in how they interact with their government.

Entrust Citizen Identity Orchestration solution adopts an identity-centric approach, designed to enable G2C digital transformation initiatives.

Key capabilities of the solution include digital onboarding with AI-powered fraud detection for identity verification. It also offers seamless issuance of digital credentials, identity lifecycle management, and self-service digital channels on the web or mobile with multi-factor authentication to access government services.

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“Our solution is composable, allowing public institutions worldwide to implement successful digitalisation programmes that continuously evolve and scale. The launch of the Entrust Citizen Identity Orchestration solution underlines our commitment to building on our legacy of over 50 years of providing secure identity solutions to governments,” added Ball.