Greek lender Eurobank, a subsidiary of Eurobank Ergasias Services and Holdings, has forged an alliance with Indian IT firm LTIMindtree, with an aim to improve customer experience and operational efficiency.
This multi-year collaboration is set to result in the development of “innovative” IT services for Eurobank and its subsidiaries.
Go deeper with GlobalData
The partnership was marked by the launch of a new Global Delivery Center at LTIMindtree’s office in Pune, India, powered by Fairfax Digital Services.
This centre, along with LTIMindtree’s recently established office in Greece, will focus on driving technology modernisation, digital innovation, and the enhancement and maintenance of critical banking applications.
This initiative is expected to help Eurobank cater to the increasing demands of its customers as it expands its services.
As part of this multi-year relationship, LTIMindtree has been chosen as the Services Partner for Eurobank Luxembourg’s Temenos implementation programme.
The company will offer maintenance, data migration, quality assurance, and post-production support services to the bank.
The partnership is set to drive innovation and modernise the technology infrastructure for Eurobank Group across Cyprus, Luxembourg, and Greece, aided by LTIMindtree’s technology and data solutions.
Eurobank Holdings Deputy CEO, Group COO & International Activities, Stavros Ioannou said: “Our journey to becoming a digital leader is built on strategic partnerships that accelerate modernisation and create seamless, future-ready solutions. Partnering with LTIMindtree, in collaboration with Fairfax Digital Services, marks a significant milestone in this journey—strengthening our IT capabilities to meet evolving customer expectations and regulatory requirements.”
The Eurobank Group operates in Greece, Cyprus, Luxembourg, Bulgaria, and the UK (London). As of 30 September 2024, the group reported €99.6bn in total assets, a network of 604 branches in Greece and abroad, and a workforce of 12,880.
