First Bank of Alabama has partnered with financial technology firm Jack Henry to modernise its technology infrastructure and support its continued growth.
This collaboration is aimed at enhancing experiences and streamlining operations for the bank.
Go deeper with GlobalData
The bank’s decision to select Jack Henry was driven by the need for an open, progressive technology provider that could aid its expansion and boost customer experiences.
Jack Henry’s modern core processing solution is designed to eliminate fragmentation and manual processes, which will allow First Bank of Alabama to optimise operations and improve overall efficiency.
First Bank of Alabama executive vice president and chief operating officer Mitch Key said: “We chose Jack Henry for their effective and innovative products that will allow us to retool our operations and elevate customer service. For example, with their support, we can implement a comprehensive data strategy that will help us better anticipate our customers’ financial needs and be true trusted advisors.
“Moving to Jack Henry will equip us with the sophistication needed to operate as a growing bank.”
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalDataConsumer-facing products such as the Banno Digital Platform will offer a more seamless and intuitive banking experience, First Bank of Alabama said.
Additionally, tools such as jhaEnterprise Workflow are set to aid small and medium-sized businesses in better managing their processes.
Jack Henry Bank Solutions president Jonathan Baltzell said: “Historic banks like First Bank of Alabama have been cornerstones in their communities for hundreds of years.
“Together, we can support their customers’ needs with modern technology solutions that meet a broad range of financial demands. At Jack Henry, our mission is to provide community banks with the innovative and flexible tools they need to continue making a lasting impact for generations to come.”
Over the past seven years, the bank made two acquisitions, increasing its network to over $1.1bn in assets and 13 branches.
