Louisville, Kentucky-based Republic Bank & Trust has selected fintech firm Fiserv’s DNA platform to upgrade its banking system capabilities.
This move is aimed at boosting operational efficiencies and the bank’s overall productivity.
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With over $6bn in assets and 47 banking centres across five states, the community bank picked Fiserv’s platform to streamline processes and lower manual workloads.
In addition to Kentucky, Republic Bank has presence in Tennessee, Indiana, Ohio, and Florida.
Republic Bank CEO Logan Pichel said: “By partnering with Fiserv and choosing the DNA platform, we are taking a significant step forward in our digital transformation journey to help our clients, company and the communities we serve to thrive.”
Fiserv highlighted that its commitment to community banking is showcased in its investments in tailored solutions such as core banking, payments as well as embedded fintech.
A 2024 survey of Fiserv’s level-one client care organisation indicates a 97% customer satisfaction rate.
Fiserv financial institutions group head John Gibbons said: “Our DNA platform is designed to help banks achieve sustainable growth by providing a robust, scalable and flexible core banking solution.
“We continually invest in our technology and client service organisation to strengthen our collaboration and responsiveness.”
Last month, Cleveland’s Third Federal Savings & Loan partnered with Fiserv to drive its digital transformation. Third Federal will deploy Fiserv’s DNA platform, aiming to improve customer service with real-time transaction processing across all channels.
