Cyprus-based Hellenic Bank has selected Backbase’s omni-channel platform to upgrade its digital banking services.
The upgrade will begin with the bank’s public domain landing pages and web content projects, followed by mobile banking.
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The technology vendor said that the bank’s next generation of omni-channel architecture will support flexible and cohesive customer-experiences across channels.
Hellenic Bank head of digital banking and innovation said: "We have selected Backbase because they are widely acknowledged by the industry as leaders in developing omni-channel banking solutions; and in creating a seamless experience. Our digital strategy aims to ensure that the user journey remains consistent as we strive to build strong relationships with our customers.”
Backbase CEO Jouk Pleiter added: "It's great to work with Hellenic Bank to develop their digital channels and provide the flexibility and user-experience needed to support their growing customer base."
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By GlobalData
