Operations at Japanese lender Mizuho Bank were disrupted after a system glitch, marking the fifth outage at the bank this year.
As a result of the outage, all 460 branches of the bank across the country were unbale to process transaction for nearly an hour.
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The bank’s core “Minori” platform prevented in-person transactions today morning, reported Reuters.
The outage affected Mizuho’s main banking arm and also its trust unit.
Online transactions and ATMs remained unaffected, according to reports.
The glitch was mostly resolved by 09:50 local time.
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By GlobalDataLocal newspaper The Asahi Shimbun quoted a top official of the Financial Services Agency as saying: “There is a feeling of, ‘Not Mizuho again.
“What is most shocking is that its computer system was thoroughly inspected after April and it should have been strengthened out.”
Expressing concern, Chief Cabinet Secretary Katsunobu Kato said that the incident was ‘
regrettable’ adding that it hampers trust in a financial institution.
Mizuho has been dealing with technical problems since long, even after a $3.6bn investment in system overhaul in 2019.
It also saw outages between February and March this year.
Past glitches involved problems with its ATM machines , which gobbled up customers’ bank cards.
The latest outage puts Mizuho’s top management in a tighter spot, who earlier took pay cuts after the glitches.
Last month, a global internet outage hit several UK banks including Barclays, HSBC, Lloyds, Halifax, TSB, Tesco Bank, and the Bank of Scotland.
The company at the centre of it said that the downtime was not the result of a hack, data breach or other kind of malicious attack. Internet infrastructure company Akamai said that it had resolved the issue.
On 15 May, Santander too faced a “technical problem”, leaving some customers unable to make payments online or buy food at the supermarket on that day.
The bank apologised for the inconvenience, saying its services had returned to normal by late evening.
