JCB and Banco Santander have expanded their partnership to support e-commerce exchange between JCB’s cardmembers and Bano Santander’s online merchant portfolio in Spain.

Banco Santander’s merchants will now be able to utilise JCB’s J/Secure 1.0 solution on their online platforms. The solution was designed to enhance the online shopping experience, as it identifies cardmembers by requesting a password.

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J/Secure 2.0, based on the EMV 3-D Secure Protocol and Core Functions Specification, is set to follow the additional expansion in the future.

Rubén Justel, Managing Director at Santander España Merchant Services, said, “This new step on our fruitful partnership with JCB contributes to our vision to help our merchants increase their sales by accepting the most demanded means of payments, in addition to reaching more international clients from JCB issuing countries.”

Previous collaboration

In June 2019, JCB and Banco Santander first partnered to support the growth of face-to-face transactions made by JCB cardmembers across Spain.

Furthermore, earlier this year, the two companies decided to additionally support online exchange between JCB cardmembers and Banco Santander’s e-commerce merchants. This merchant list includes those in retail, hospitality, transportation, travel, restaurant, and education sectors.

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Tsuyoshi Notani, managing director at JCB International (Europe), said: “Partnering with Banco Santander has enabled us to further fulfil our promise to provide our card members with as many safe payment methods for international online transactions as possible.”

According to Banco Santander, the Covid-19 lockdown in Spain has moved customers to online sales, increasing e-commerce transactions by over 40%. As a result, many merchants have been put under pressure to digitise their businesses to offer products online or over the phone.

“We are further delighted to be able to support Banco Santander’s merchants, as they welcome e-commerce trade while we have seen a decline in face-to-face sales in recent months. It is our hope that this collaboration will support recovery of the payment industry, especially in Spain, after the global Covid-19 pandemic.”