Lloyds Banking Group has resolved the daylong technical glitch that prevented its customers from logging on to their online bank accounts.
On 11 February, the technical glitch prevented the bank’s current account customers from paying bills, viewing statements and set up standing orders.
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The incident comes within a month after Lloyds Banking Group customers complained of online payment failures.
Lloyds online banking outage
The latest outage was restricted to the Lloyds Bank. The group’s sister concerns, Halifax and Bank of Scotland, were not affected by the glitch.
Lloyds Bank carried out scheduled maintenance of its online infrastructure in the weekend. However, it was not ascertained if the later outage is connected with the maintenance works.
A Lloyds spokesperson was quoted by The Guardian as saying: “The intermittent issues with online banking services have now been resolved. We apologise for the disruption some customers experienced today.”
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By GlobalDataThe bank has around 10 million current account customers. Around 60% of them use digital services.
The Lloyds Bank technical glitch is the latest in the series of IT failures in the UK banking system.
Since last April, the UK banks suffered more than 100 service and security failures, The Telegraph reported citing industry figures. It includes the infamous TSB online banking failures.
Other UK-based majors such as Barclays, NatWest and RBS also faced similar outages.
Recently, American banking major Wells Fargo also faced a major outage leaving the majority of its banking services down.
