Banking technology company Mbanq has launched Mbanq.AI, a suite of advanced AI upgrades to its core banking platform.
Mbanq.AI integrates AI into Mbanq’s core banking systems, improving banking efficiency, security, and personalisation.
By embedding AI across various banking functions, Mbanq intends to cut costs, lowers risk, and improves customer engagement, achieving new levels of speed and scalability.
Mbanq has already implemented its advanced decision engine, a critical part of its AI strategy.
This engine utilises real-time data analytics for instant credit assessments, fraud detection, and compliance monitoring, replacing traditional and labour-intensive methods.
The AI-powered decision engine empowers financial entities to offer quicker, safer, and more personalised services.
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By GlobalDataAI-driven personalisation is at the core of Mbanq’s vision, aiming to enhance the banking experience for customers through real-time data analysis.
Looking towards 2035, Mbanq anticipates a financial ecosystem dominated by interconnected, AI-enhanced systems, where AI automates most core functions, allowing human talent to concentrate on growth and strategic initiatives.
Mbanq chief technology officer Lars Rottweiler said: “AI allows us to anticipate customer needs and provide insights and solutions that adapt to individual financial journeys.
“Mbanq’s AI technology goes significantly beyond responding to customer demands – Mbanq.AI also anticipates customer needs. This transforms financial services into a proactive partner in clients’ lives.”
Mbanq.AI is spearheading the transition to a more responsive and predictive financial system.
Rottweiler added: “By 2035, nearly every aspect of banking will be AI-driven – from customer onboarding to loan issuance. This will enable deeper, more meaningful human interactions. Mbanq is proud to be a driving force behind this transformation.”